Infrastructure support level 6

Learning Objectives

• Understand critical hardware components and power configurations for enterprise infrastructure

Topics Covered

• Redundant power systems and UPS configuration

• RAID arrays for fault tolerance and performance optimization

• Server rack planning and thermal management

• Enterprise hardware selection and compatibility

Learning Objectives

Deploy and troubleshoot enterprise-level network environments with confidence

Topics Covered

• IP planning, subnetting, and address assignment strategies

• VLANs, trunking, and switch configuration

• Network diagnostic tools: ping, traceroute, telnet, SNMP

• Troubleshooting methodologies for complex network issues

Layer 2 & 3 Devices: Configure and manage switches, routers, and their respective protocols

Routing Protocols: Implement and troubleshoot OSPF, EIGRP, and BGP in enterprise environments

Patch Panels: Design and implement structured cabling with patch panels for maintainability

Load Balancers: Set up load balancing for high availability and optimal resource utilization

Learning Objectives

Ensure secure remote access and data continuity during outages or critical incidents

 VPN Configuration

• Site-to-site and client-to-site VPN implementation

• Endpoint security and access controls

•  Split tunneling and encryption protocols

Backup & Recovery

•  Full, differential, and incremental backup strategies

• Cloud-based backup solutions and hybrid approaches

• Disaster recovery testing and documentation

• Recovery time objectives (RTO) and recovery point objectives (RPO)

• The foundation of infrastructure security
• Firewall Rules: Configure and manage network firewall rules and logging systems
• Intrusion Detection: Implement and tune IDS systems to identify potential security threats
• Intrusion Prevention: Deploy IPS solutions to actively block malicious traffic and activities

Server Setup & Maintenance

• OS installation and server hardening techniques

• Patch management and remote administration tools

• Resource monitoring and alert configuration

Network Security for Servers

• Port security and encryption protocols

•  IP filtering and remote access controls

• Certificate-based authentication systems

• Security policies for infrastructure environments

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Receive a professional certification validating your infrastructure engineering skills upon successful course completion

Interview Preparation

Comprehensive coaching on technical interviews, including common infrastructure questions and live practice sessions

CV & LinkedIn Review

Personalised feedback on your professional profiles to highlight your new infrastructure skills effectively